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Post by Andrew on Sept 26, 2012 5:46:30 GMT -5
i waited 2 months for a custom sofa...
they brought it today
its the wrong color, and the wrong configuration: theres bed function, but no headrest -- the opposite of what i wanted
delivery guy called the salesman but salesman wasnt available
$2k down the toilet
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Post by Audacity on Sept 26, 2012 6:03:02 GMT -5
and how is that money lost, return that sh*t
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Post by Aaron on Sept 26, 2012 6:03:09 GMT -5
So you accepted it?
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Post by Parched on Sept 26, 2012 6:03:18 GMT -5
Why did you accept it if it was damaged?
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Post by Keiphus on Sept 26, 2012 6:03:24 GMT -5
uhm....so refuse delivery? wtf?
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Post by Andrew on Sept 26, 2012 6:03:42 GMT -5
They forced me....
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Post by Audacity on Sept 26, 2012 6:03:59 GMT -5
I don't see this problem. Their problem, not yours. Dispute it.
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Post by Aaron on Sept 26, 2012 6:04:12 GMT -5
AND I'd ask for a discount for wasting your time.
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Post by Parched on Sept 26, 2012 6:04:23 GMT -5
^ That will never happen. If you are lucky they will let you use the wrong couch in meantime while new one arrives. But I doubt that will happen as well.
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Post by Andrew on Sept 26, 2012 6:04:45 GMT -5
The phone reps are just rude and I'm ranting =/
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Post by Mr. Feeny on Sept 26, 2012 6:05:25 GMT -5
should of refused delivery if you couldn't have gotten a manger on
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Post by slowhand on Sept 26, 2012 6:18:10 GMT -5
If you have your original order in writing they have to remake it for you.................there is nothing they can do about it
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Post by Steph on Sept 26, 2012 6:56:03 GMT -5
Make them take it back!
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Post by Phantom Phreak on Sept 26, 2012 7:22:08 GMT -5
Return it. No reason to settle with it.
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Post by biancarose on Sept 26, 2012 8:08:27 GMT -5
You shouldnt have signed for it. Dispute it on your card and return it
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